Delivery Policy

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into Three parts:

  • Portrait Processing: For portrait orders, we first send the preview to each of our customers after the approval from the customer the order is then shipped. In this scenario, it depends on the customer's response time for approval of the portrait.      
  • Processing time: Order verification, tailoring, quality check and packaging. All orders take 4-5 days for processing. 
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. US orders are shipped by USPS, FEDX ETC.  After processing and leaving the warehouse, items usually take between 5 and 7 days to arrive at their destination but can take longer from time to time.